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October Advice Column: buying a vehicle
I need to buy a used car but I’m nervous about getting it right. I’ve heard of people buying cars with hidden defects that cost them a lot of money to fix and were sometimes unsafe. How can I make sure I’m buying the right car, from the right place?
Buying a second-hand car is a big deal, so I understand why you’re nervous, especially when you’ve heard about things going horribly wrong.
There are steps you can take to avoid buying a car that’s been badly damaged, likely to break down, stolen or illegally altered. These involve proper checks which can save you time and money in the long run. Most importantly, you shouldn’t rush the process, there’s a lot in place to keep you safe and protected.
It’s better to buy from a trader – a business that sells cars – than a private seller or auction. You have more legal rights when you buy from a dealer, so the first step is to make sure the company is established, with both a good reputation and reviews.
You can check if the business is accredited by the Motor Ombudsman – the ombudsman enforces its codes of practice and offers alternative dispute resolution if something goes wrong. The business may also belong to a trade association, so you can check if it offers any support.
Next, you should check the car’s history by asking the seller for the make and model, registration number, MOT test number and mileage. Use the DVLA’s free online vehicle information checker to make sure these details match the DVLA’s records. If you’re suspicious the seller has given you fake details, it’s best not to buy the car.
After this, you should check the car’s MOT and history on the government website. It’s free and allows you to see whether MOT tests have been done regularly throughout the car’s history.
A private history check, which costs up to £20, will tell you valuable information about the car, like: whether or not its been reported stolen; in a serious accident; or written off, repaired and returned to the road. It will also tell you if the car displays the correct mileage.
Lastly, inspect the car in person, in daylight and when it’s dry. You should take a test drive – you’ll need to make sure you’re insured to do so. If you choose to buy from a private seller it’s best to do the inspection at their house, so you have a record of their address if anything goes wrong, and take someone you trust.
Citizens Advice has lots of information online about buying a used car, including guidance on ways to pay. The charity also offers guidance on what to do if there’s a problem with a used car you’ve already bought.
If you need more support, you can call the Citizens Advice Consumer Service on 0808 223 1133, or chat to an adviser online.
